Consultancy

Our Approach:

We will work collaboratively with you in four ways:

• reviewing where you are in relation to where you want to be
• developing a plan
• providing frameworks and tools for business and quality improvement
• tracking progress and monitoring outcomes.​

We can support your business with all facets of:

Quality and Continuous Improvement:

• Establishing quality and continuous improvement systems
• Undertaking a gap analysis against quality standards
• Training
• Accreditation preparation
• Advice on quality management

Human resource issues:

• One-to-one supervision.  Training and mentoring
• Support with talent acquisition & on-boarding (including recruitment, selection, induction, orientation & training)
• Support with managing employee performance (including setting clear key performance indicators, developing job descriptions, creating supervision structures, and exit strategies if needed)
• Support with increasing employee engagement and productivity
• And anything else relating to your people!

Training:

We design, develop, and deliver training that is interactive, practical, memorable and based on your staff training needs.

Projects:

Any project that impacts on client service business systems and outcomes